One office, one number, one form
Contact a Travel Agent in Memphis, Tennessee
One office, one telephone number, two mail addresses, and a form. All four reach the same small number of people.
How to reach us
- Booking requests
- The form below, open 24/7. Somebody is at this counter whatever the hour.
- Telephone
- +1 (901) 761-3092, for speaking to a travel agent rather than writing
- Office
- 6410 Poplar Avenue, Suite 340, Memphis, TN 38119
- Quotes and general questions
- routes@thesuntraveller.com
- A trip already booked, and complaints
- aftercare@thesuntraveller.com
- Post
- Written to the office address above, which is a working office and not a mailbox service
Which one to use
- You want a quote
- The form below, or routes@thesuntraveller.com. The form asks the questions we would ask anyway
- You have booked and something has changed
- aftercare@thesuntraveller.com, which reaches the person holding your file
- Something is happening today
- The telephone, at whatever hour it is. A form is the wrong tool inside twenty four hours
- You want to complain
- aftercare@thesuntraveller.com, and it goes to a person rather than a queue
- You are a supplier
- routes@thesuntraveller.com, and please say so in the first line
What we will not tell you on the telephone
A figure we have not checked. If you call and ask what a trip costs in a month we have not priced, the honest answer is that we will find out and write to you, and that is the answer you will get.
There are no hours, said plainly
This counter has no closing time. Ring at two in the morning on a Sunday and somebody picks up; write at the same hour and somebody reads it then, not on Monday. That is the whole of the arrangement and there is no small print under it.
What round the clock does not mean: it does not mean an operator on the other side of the world is awake too. When an answer depends on a supplier who keeps ordinary hours, we say so and tell you when they open.
The Sun Traveller sells nothing that it operates. The flights, the hotels, the ships, the vehicles and the guides described on this site all belong to other companies. This office finds them, checks them, books them and stays with you until you fly, and it owns no part of any of them.
