How this site is built
Accessibility
The work that has gone in, the three places it still falls short, and what happens when you write to say a page has locked you out.
What has been done
- Structure
- One h1 per page and headings that descend in order, with no levels skipped
- Keyboard
- Every link, button and form field is reachable and operable by keyboard alone, and the focus outline is visible against every background used here
- Contrast
- Body text and interface text are tested against the background they actually sit on, not against white
- Images
- Every image carries alternative text written from the image, and decorative images carry none rather than a repeated caption
- Motion
- Elements arrive by movement only. Nothing on this site becomes invisible if the movement fails, and a reduced motion preference removes it entirely
- Zoom
- The page reflows to four hundred percent without a horizontal scrollbar
- Forms
- Every field has a real label, errors are described in words next to the field, and nothing depends on color alone
What is known to fall short
Saying nothing here would be the dishonest option.
- Long tables
- The demand table on each trip page has eight rows and scrolls sideways on a narrow phone. It is readable but it is not comfortable
- Screen reader testing
- Done with one reader and one browser, not with all of them
- Language
- The plain English on this site is plainer than most travel copy, and it is still English only
Accessibility of the trips themselves
This is the part most agency accessibility pages skip. The demand section on every trip page states the walking, the longest stretch without a seat, the ground, the climbing, the altitude, the heat and the number of moves, and it ends with a line about who the trip is not suitable for.
That information is there so that you can decide for yourself rather than ask. If you need something more specific, ask us and we will go to the operator with the actual question: whether a lift exists, how many steps there are, whether a wheelchair fits through a particular door. We will tell you the answer we get, including when it is no.
Telling us about a barrier
Write to aftercare@thesuntraveller.com. Say what page, what you were using, and what happened. We answer within five working days, we tell you whether we can fix it and when, and if we cannot fix it we say that instead of going quiet.
The Sun Traveller sells nothing that it operates. The flights, the hotels, the ships, the vehicles and the guides described on this site all belong to other companies. This office finds them, checks them, books them and stays with you until you fly, and it owns no part of any of them.